Frequently Asked Questions

How do I add new phrases that I want you to promote?
A phrase that I selected in the past is no longer relevant...How do I remove it?
Can I set a limit to how much I spend with you each month?
What happens if I receive a visitor that used a promoted phrase after my monthly spend has been reached?
How do I know that I am being charged fairly for your service?

How do I add new phrases that I want you to promote?

When you have logged in, select "Add Phrases" from the menu. A page will be displayed with a list of new phrases that we feel maybe relevant to your campaign. You can tick the "Promote this phrase" tick box if you would like us to promote that phrase, or tick the "Do not promote" if you just want to remove it from the list. Remember to click the "Update" button at the end.

A phrase that I selected in the past is no longer relevant...How do I remove it?

After logging in, select "Promoted Phrases" from the menu. A page will be displayed listing all the phrases that we are currently promoting for you. Each phrase will have a "Remove" link next to it. Clicking the "Remove" link will alert us that you no longer want that phrase promoting, and it will be removed from your "Promoted Phrases" list.

Can I set a limit to how much I spend with you each month?

Yes. If you are on a limited budget, then it is advisable to set a maximum monthly spend. We will do our best to average your monthly spend over the whole month.You will need to send us an email to set your monthly spend.

What happens if I receive a visitor that used a promoted phrase after my monthly spend has been reached?

There will be no charge for that visitor. Consider it a freebie :)

How do I know that I am being charged fairly for your service?

It is in our best interests to be honest with you with our service. If we said that you had received twice as many visitors than you really had, then this would have a bad effect on your conversion ratios, which could lead you to dropping our service.